Senior Customer Support Executive  
MPS Ltd   More jobs from this company

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Job Title:   Senior Customer Support Executive
Category:   Client Services
Total Positions:   20
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Masters
Degree Title:   Candidates with foreign degrees or UK exposure will be preferred
Career Level:   Entry Level
Minimum Experience:   1 Year
Apply By:   Jun 5, 2025
     
     
 
Job Description:

We seek a dedicated professional who takes ownership of his/her accounts, resolves customers issues, addresses the core of each query, and delivers service that earns our customers' trust.

:

Candidates with foreign degrees or UK exposure will be preferred.

:

  • Must have excellent command of spoken English and can professionally comprehend and resolve customer issues.
  • Effectively responds to inbound calls to investigate, process, and resolve customer inquiries promptly.
  • Make calls to the customers to resolve customers concerns, and collect payments to support team and departmental objectives.
  • Embraces teamwork and is willing to go the extra mile for his/her team's success.
  • Works closely with cross-functional teams to ensure customers issues and complaints are addressed in accordance with company-wide compliance protocols and procedures.

: 20

:

  • Punctuality Bonus
  • Commissions/Incentives
  • Medical Allowance
  • Fuel Allowance
  • Leave Encashment
  • UMMRAH

Company Information
 
Company Name:  MPS Ltd
Company Description:

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