| Job Title: |
|
Associate Program Manager |
| Category: |
|
Project Management |
| Total Positions: |
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1 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Degree Title: |
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BCS, BBIT, |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year2 Years |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Mar 20, 2018 |
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| Job Description: |
Key Tasks
Implement the required configurations on clients’ programs in different platforms Monitor the customer activities in i2c’s platforms and address any issues related to the program configurations Prepare Weekly/Monthly reports on program’s growth KPIs and distribute to clients Develop complete understanding of each program in the portfolio Conduct regular meetings with clients to discuss KPIs, Operational Issues and Publish MOMs for the relevant stakeholders Coordinate internally with account management team to deliver operational support to clients Prepare regular reports for internal management on daily/weekly activities Ensure successful implementations and startup of client’s programs in i2c platforms Achieve the required technical skills and industry knowledge to ensure optimal client satisfaction Maintain high customer satisfaction ratings that meet company standards Provide technical/business support to clients on day-to-day operational challenges and issues
REQUIRED SKILLS:
Excellent written and verbal communication skills Strong understanding of technical systems (e.g. Database and Web Applications) Strong analytical skills and to be able to deduce trends from a dataset Good working experience with Office tools |
| Required Skills: |
| Project Management,client interaction,Client Support |
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