Job Title: |
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Customer Support Executive |
Category: |
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Client Services |
Total Positions: |
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15 |
Job Location: |
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Lahore |
Gender: |
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Male |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Jun 19, 2022 |
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Job Description: |
Customer Support Executive at Marham based in Lahore. Said associates will communicate courteously with the customers for resolving queries effectively & efficiently and improving the customer experience.
Responsibilities:
- Respond efficiently to customer queries with accurate information.
- Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions.
- Providing information to customers regarding company's product and services.
- Work for better customer service and continuous quality improvement.
- Meeting targets and customer service/experience related KPI's
Requirements:
- Graduates preferred.
- 6 months to 2 years' experience in customer service.
- Excellent written English communication and interpersonal skills
- Good analytical skills in reading and listening.
- Proficient computer skills including experience with Microsoft Office.
Salary will be market competitive plus incentives. |
Company Information |
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Company Name: Marham Company Description: Marham is Pakistan's most trusted platform to Find, Book and Consult Doctors. It provides online video consultation, Book your appointment on one click, 12/7 best customer services, Online medicine delivery, Lab tests home sampling, Special deals, Free forum where specialists answer your queries within minutes.
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