Client Relations Executive  
PMTAC Pvt Ltd   More jobs from this company

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Job Title:   Client Relations Executive
Category:   Client Services
Total Positions:   10
Job Location:   Rawalpindi
Gender:   Male
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Fresh
Apply By:   Feb 20, 2022
     
     
 
Job Description:

A rapidly growing US Healthcare IT Company located in Rawalpindi is expanding its business and seeking applicants with strong English Language skills as per the below-mentioned requirements.

Key Responsibilities

  • Manage large amounts of incoming/outgoing calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Eligibility & Requirements

  • Minimum Bachelor's Degree
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Company Information
 
Company Name:  PMTAC Pvt Ltd
Company Description:
PMTAC is a growing multinational software and healthcare IT company. The company has established its setup in a short span of a few years, which lays the foundations for productivity. PMTAC is following a formula of long-term growth by utilizing labor force increase, investment activity, scientific and technological progress. PMTAC clients are Healthcare and Medical Practices that do not wish to expend the time or resources on performing in-house billing. PMTAC offers healthcare providers unrivaled medical billing and healthcare software support. We offer services that maximize the power of technology to give healthcare providers better control over scheduling and billing, total access to all of their billing information and comprehensive practice-management reports while reducing the all-important cost factor. Providing qualitative and quantitative services to our clients.

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