Call Center Agent  
Digital Apex Groups (DAG)   More jobs from this company

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Job Title:   Call Center Agent
Category:   Client Services
Total Positions:   3
Job Location:   Lahore
Gender:   Male
Minimum Education:   Intermediate/A-Level
Career Level:   Experienced Professional
Minimum Experience:   20 Years
Salary Range:   PKR 20,000 to 35,000 per Month
Apply By:   Nov 17, 2019
     
     
 
Job Description:

Digital Apex group is looking for experienced call center agent willing to develop their career in the software house we are a team of skilled professionals, who work in a fast-paced atmosphere where we enjoy dealing with awesome people, challenging tasks and new technologies. If you adore communicating and finding approach to people, are eager to solve problems quickly and like challenges, please drop us a line. This is just a beginning for us! We are in search of talented candidates with technical expertise who can add value in our fast paced and work intensive environment


Main Responsibilities:


-          Outbound calls, cold calling, Cold emails and follow-up calls.


-          Pitch Business Landing pages Newsletter websites.


-          Work with internal managers to deliver best quality projects within timeline/budget


-          Communicate effectively with all project participants (internal resources, clients, vendors, etc.)


-          Take part in project meetings


-          Provide continuous updates on project status


-          Minimum 1 years of experience in actual websites and selling  of Business Landing pages SEO, negotiating with a customer, defining client’s needs, price negotiation, contract closure etc


-          Working with SAP products will be seriously advantaged;


-          Strong communication and networking skills;


-          Highly energetic, innovative and proactive individual.


-          Strong communication skills and IT fluency.


-          Ability to manage complex projects and multi-task.


-          Excellent organizational skills.


-          Ability to flourish with minimal guidance, be proactive, and handle uncertainty.


-          Proficient in Word, Excel, Outlook, and PowerPoint.


-          Comfortable using a computer for various tasks.


Our offer:


-          Proven ability to roll out high visibility mission critical projects


-          Ability to work in a fast-paced, self-driven work team environment


-          Ability to prioritize and balance multiple tasks


Position Requirements:


-          At least 1 year of experience


-          Third shift (US Timing)


-          Industry Preference (Call center & Software House)


-          Minimum Qualification (Bachelors)


We offer:


-          Health Insurance


-          Leave Encashment


-          200% overtime incentive for working on off times


-          Annual paid leaves


-          Official long-term partnership


-          Work with customers from around the Globe


-          Fast career growth


-          Comfortable office


-           Personal Growth –


-          Learn the best from the best


-          Opportunity to engage in local and international trips.


 Performance based Bonuses & salary increment and promotion


Required Skills:
call center

Company Information
 
Company Name:  Digital Apex Groups (DAG)
Company Description:
pWe have been putting our experiences to work since 2005, earning an award-winning status for effectiveness in designing, developing, maintaining, and promoting results-driven work. We deal in Web Design & Development, PSD to HTML, PSD to CMS, Large Scale PHP Applications, Digital Marketing, Search Engine Optimization, Mobile App Development, BPO Services, and Dedicated Teams. Digital Apex Group started as a project among friends that quickly escalated into a business venture. Since the earliest days, our mission has always been to deliver solutions that significantly improve our clients’ business success. We thrive on the challenge of working with all kinds of business specifications. Our in-house team of IT certified website programmers, designers, digital marketers, project managers, consultants, copywriters, and quality assurance personnel are focused on realizing our clients’ e-business goals. As a result, our clients’ businesses thrive with smart and powerful website solutions. Digital Apex Group is running with the goal and desire to “test the limits” because there is always a solution and usually multiple options. We love what we do and realize there are “no limits.” We are always approachable and accessible, and we love our clients’ input. It is because of our ingenuity and constant desire to learn that allows us to serve varied market segments, keeping it enjoyable. Our expert staff works in close collaboration with all of our clients, which has been fundamental to the success of every project we complete. We guide them through the different steps, so they are comfortable with each deliverable: the analysis, the design, creation, and installation to ensure satisfaction./p

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